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FUJITSU
TECHNOLOGY SOLUTIONS SERVICES GLOBAL SERVICE CENTER &
TECHNICAL SUPPORT
Fujitsu Technology Solutions' server and storage products are supported
through our partner, Amdahl Corporation. The Amdahl Global Service Center is
staffed 7 days a week, 24 hours a day and can be reached at 1-800-638-1764.
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THE
CENTER PROVIDES: |
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Hardware
problem resolution assistance for Amdahl and Fujitsu Technology
Solutions' equipment. |
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Hardware
problem resolution assistance for multi-vendor equipment
supported by Amdahl. |
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CALL MANAGEMENT
AND COMMITMENT TRACKING
In order for our call
management personnel to effectively and efficiently manage
your call, please be prepared with the following information:
Name
and telephone number
Site
ID
Product
type and serial number (if applicable)
Brief problem description
Severity
of the problem
Each incident is assigned a call reference number by which
problem resolution is tracked. Please be prepared in conversations
relating to an incident to provide the call reference
number so we can expedite the issue.
For more information, visit the Amdahl
Global Service Center website. |
